I accept Etsy Direct Checkout, Pay Pal and Money Orders. Payment is due within 3 days of your order. Orders are shipped within 3-5 days after payment having cleared. California residents will pay taxes.
I will ship USPS First Class and Priority Mail or FedEx Ground as my first shipping choice. Upgrades to UPS or FedEx Overnight can be requested at an additional cost. Please convo me to get a quote.
Overseas rates will be quoted upon request. The buyer is responsible for any import or custom charges/taxes that may occur.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I hope you will be very happy with your purchase.
I do encourage you to read measurements and size information carefully. It may help to keep a tape measure handy, so you can more easily visualize the dimensions of a piece. Also, please be aware that colors can vary from one computer monitor to another.
I do not offer refunds unless there is an error on my part.
I will consider an exchange, if you notify me within 3 days of receipt of merchandise. If an exchange has been authorized, the art glass piece must be returned in its original condition, and properly re-packaged for a safe return. Customer pays for all shipping fees encountered when making an exchange.
No two pieces are ever alike, but, if you would like something similar, but in a different color palette, please contact me, and I will see what I can do!
Your positive feedback is very much appreciated! It will help me grow my business! If there is anything you are unhappy with, please contact me, before leaving feedback, and let's work together to try to remedy the situation.